Last updated: 23/03/2024

PRIVACY POLICY

Safamark (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information collected from visitors to our website, Safamark.com, and any related mobile applications (collectively, the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you visit our Site, make a purchase, create an account, sign up for our newsletter, or communicate with us through email or other channels. The types of personal information we may collect include:

  • Contact information (such as name, email address, phone number, and shipping address)
  • Payment information (such as credit card number, expiration date, and billing address)
  • Account login credentials
  • Order history and preferences
  • Demographic information
  • Any other information you choose to provide to us

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and provide customer support
  • To send you marketing communications, promotions, and newsletters (you can opt-out at any time)
  • To personalize your shopping experience and improve our products and services
  • To prevent fraud and maintain the security of our Site
  • To comply with legal obligations

Information Sharing

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our Site, processing payments, and fulfilling orders
  • With our business partners and affiliates for marketing and promotional purposes
  • With law enforcement or government authorities when required by law or to protect our legal rights
  • In connection with a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. These technologies help us improve the functionality of our Site, analyze trends, and deliver targeted advertising. You can control cookies through your browser settings, but disabling cookies may limit certain features of the Site.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated or controlled by Safamark. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our Site, you consent to the transfer of your information to these countries.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Subject Rights

You may have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, or delete your information, as well as the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided below. We will respond to your request by applicable law.

Data Breach Notification

In the event of a data breach involving your personal information, we will notify you and any applicable regulatory authorities as required by law. We will take appropriate measures to investigate the breach, mitigate its impact, and prevent future occurrences.

Privacy Shield

If we transfer your personal information from the European Economic Area (EEA) or Switzerland to the United States or other countries that have not been deemed to provide an adequate level of data protection, we will ensure that such transfers are made in compliance with the EU-U.S. Privacy Shield Framework or other appropriate safeguards as required by applicable law.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), our processing of your personal information may be subject to the General Data Protection Regulation (GDPR). We are committed to complying with the GDPR’s requirements regarding the collection, use, and retention of personal data.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing our privacy practices and ensuring compliance with applicable data protection laws. You may contact our DPO using the information provided below if you have any questions, concerns, or requests regarding the handling of your personal information.

Dispute Resolution

If you have concerns about our handling of your personal information, we encourage you to contact us to resolve the issue. If we are unable to address your concerns, you may have the right to lodge a complaint with a supervisory authority or seek other remedies as provided by law.

Binding Arbitration

Any disputes arising out of or relating to this Privacy Policy or our handling of your personal information shall be resolved through binding arbitration conducted by the rules of the American Arbitration Association. The arbitrator’s decision shall be final and binding and may be enforced in any court of competent jurisdiction.

Privacy Preferences

We provide you with options to control how your personal information is used and shared. You may update your communication preferences, opt out of certain data processing activities, or request the deletion of your information by contacting us using the information provided below. Please note that certain services may be unavailable or restricted if you choose to exercise these preferences.

Accessibility

We are committed to making our services accessible to individuals with disabilities. If you require assistance accessing or using our services, please contact us using the information provided below, and we will make reasonable accommodations to assist you.

Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

[email protected]

Thank you for your trust in Safamark. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely